Terms & Conditions
Effective Date: February 12, 2025
Last Updated: February 12, 2025
These Terms and Conditions (“T&C”) govern the sale, licensing, and use of the Emergency Manager Plugin(hereafter referred to as “the Plugin”), owned and operated by Upkyk, a company registered in the Netherlands.
By purchasing, downloading, or using the Plugin, you agree to these T&C. If you do not agree, do not use the Plugin.
1. Software License & Usage
When you purchase the Plugin, you are granted a non-exclusive, non-transferable license under the following conditions:
• License Types:
• Single-site License: Activation on one domain.
• 5-Site License: Activation on up to five domains.
• Unlimited License (Ultimate Edition): Activation on an unlimited number of domains.
• Prohibited Use:
• You may not resell, redistribute, or share the Plugin with unauthorized users.
• You may not modify and distribute a modified version of the Plugin as your own product.
• You may not attempt to bypass the licensing system.
• License Validation:
• A valid license key is required to receive updates & support.
• The Plugin collects license key and domain installation details for validation purposes only.
2. Payment & Subscription Terms
• Payment is due in full before downloading the Plugin.
• Licenses include 1 year of updates and support, after which renewal is required.
• Ultimate users receive lifetime updates but must renew support separately.
3. Support & Updates
• Support is only provided for active license holders.
• Priority Support is exclusively available for Pro (MU) & Ultimate license holders.
• Plugin updates include bug fixes, security patches, and feature improvements.
• Support does not cover issues caused by third-party plugins, themes, or hosting configurations.
4. Refund Policy
Since the Plugin is a digital product, refunds are generally not offered once it has been downloaded and activated. However, refunds may be considered in the following cases:
• Before activation: If you have not yet used your license key, you may request a refund within 5 days of purchase.
• Technical issues: If the Plugin fails to function as advertised and our support team is unable to resolve the issue.
• No refunds after activation & usage: If the Plugin has been installed on a domain, no refunds will be granted.
5. Plugin Liability & Compatibility
• The Plugin is designed to be lightweight and follows standard WordPress coding practices.
• However, Upkyk is not responsible for any conflicts with third-party plugins or themes that may cause issues.
• Users are responsible for testing the Plugin on a staging environment before using it on a live website.
• In no event shall Upkyk be liable for direct, indirect, incidental, or consequential damages arising from the use of this Plugin.
6. White-Labeling
• White-labeling (removal of Upkyk branding) is only permitted for Ultimate license holders.
• Users on other license tiers may not remove or modify Upkyk branding within the Plugin.
7. Fair Use Policy
• Each license is valid for the number of domains stated at purchase.
• Abusive behavior, such as attempting to bypass domain limits, will result in license suspension without refund.
8. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from or relating to these T&C shall be resolved in the Dutch courts.
Contact Us
If you have any questions about our terms & conditions, please contact us at info @upkyk.com.
